ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Hours | Location |
Monday - Friday, 9 AM - 5 PM Trained users have 24/7 access available. |
11100 Euclid Avenue Cleveland, OH 44106 |
Name | Role | Phone | Location | |
---|---|---|---|---|
Chris Flask |
Core Director
|
216-844-4963
|
christopher.flask@case.edu
|
|
Michael Kavran, MS |
Core Manager
|
216-844-5091
|
michael.kavran@case.edu
|
|
Bernadette Erokwu, M Ed, DVM |
Staff-Research Associate
|
216-844-8023
|
bernadette.erokwu@case.edu
|
|
Susan Farr |
Staff-Research Associate
|
216-844-8499
|
susan.farr@case.edu
|
|
Chunying Wu, PhD |
Staff-Instructor
|
216-983-4235
|
chunying.wu@case.edu
|
|
Imaging Research Core |
Core Admin
|
216-844-4963
|
imagingcore@case.edu
|