ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Light Microscopy Imaging Core in the School of Medicine provides access, training, and support for an extensive list of imaging equipment for widefield, confocal, super resolution microscopy (STED); stereology; whole-slide scanning. cleared tissue lightsheet, lattice lightsheet, and spatial biology (spatiomics) including CosMx and Xenium. Our systems allow for a variety of applications including confocal, FRAP, FRET, cellular dynamics in live cell culture 4D imaging, digital pathology (NanoZoomer), and large-size cleared tissue/organs imaging. particularly, visualizing DNA, RNA, Proteins at subcellular levels. The core operates on a cost-for-service basis.
| Hours | Location |
|
Staffed hours: Monday - Friday 9 AM - 5 PM Equipment available to trained users 24/7 |
2109 Adelbert Road Cleveland, OH 44106 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Michael Jenkins, PhD |
Core Director
|
216-368-1488
|
michael.jenkins@case.edu
|
|
| Andy Liu, PhD |
Core Manager
|
216-368-2575
|
he.liu4@case.edu
|
|
| Light Microscopy Imaging Core |
Core Admin
|
somlmic@case.edu
|
Robbins Building, E632, CWRU