ATTENTION ⚠️
In observance of the holidays, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 17th, 2025. We will resume regular U.S. support hours on Tuesday, February 18th, 2025. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
SCSAM engineers are currently training users on the Helios, Apreo, XPS, XRD, Keyence Optical Microscope, Keyence 3D Profilometer, Portable XRF, AFM, Nanoindenter, Ion Polisher, Sputter Coater, and Struers Polishing System.
Contact one of the SCSAM engineers for information on the training protocols and to schedule a training session.
Hours | Location |
Staffed hours: Monday - Friday, 8:00 am - 5:00 pm |
101 Glennan Building Case Western Reserve University 10900 Euclid Ave. Cleveland, OH 44106 |
http://engineering.case.edu/centers/scsam/
https://engineering.case.edu/research/centers/swagelok-surface-analysis-materials/user-information
Name | Role | Phone | Location | |
---|---|---|---|---|
Jeffrey Pigott |
Executive Director
|
216-368-6012
|
jeffrey.pigott@case.edu
|
White 436
|
John Kim |
Senior Research Engineer-XPS, ToF-SIMS, pXRF
|
216-368-6198
|
taekyongjohn.kim@case.edu
|
White 436/Glennan 101
|
Tugce Karakulak Uz |
Senior Research Engineer-SEM, FIB, Sputter Coater
|
216-368-6198
|
tugce.karakulakuz@case.edu
|
White 436/Glennan 101
|
Nichole Hoven |
Engineer-XRD, AFM, OM, Profilometer, Ion Polisher, Nanoindenter
|
216-368-0264
|
nichole.hoven@case.edu
|
Bingham 320
|
Jay Bensusan |
Engineer-Struers, Sample Prep
|
216-368-1395
|
jay.bensusan@case.edu
|
Glennan 621
|
Jennifer Carter |
Faculty Director
|
216-368-4214
|
jennifer.w.carter@case.edu
|
White 500B
|