In Observance of U.S. Holiday, Thanksgiving, Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday November 24th and Friday November 25th, 2022. We will resume regular U.S. support hours on Monday November 28th, 2022. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.

Swagelok Center for Surface Analysis of Materials

Overview of Services

The Swagelok Center for Surface Analysis of Materials (SCSAM) is a premier Case Western Reserve core facility providing a variety of instrumentation for advanced materials characterization and research.  High performance optical and electron microscopes allow for the examination of a wide range of materials. Providing high resolution imaging, microstructural, and chemical composition are but only a few of SCSAM's capabilities.  The facility also incorporates surface analysis instrumentation effective in analyzing and characterizing the chemical state and composition at a nanometer scale.  The facility is operated by a proficient staff of Ph. D professionals who support academic, research, and industry customers. Each year more than 250 individual researchers from the academic, non-profit, and commercial sectors recognize the advantages and benefits SCSAM delivers. From students, to startup enterprises, to prominent industrial businesses, SCSAM is mindful of our clients requirements and partners with them to efficiently extract valuable and informative data.

SCSAM engineers are currently training users on the Helios, Apreo, TOF-SIMS, XPS, Keyence, AFM, Nanoindenter, and Sputter Coater.

Contact one of the SCSAM engineers for information on the training protocols and to schedule a training session.







John Kim

Senior Research Engineer- XPS, ToF-SIMS, Auger


White 436/Glennan 101

Tugce Karakulak Uz

Research Engineer- SEM, FIB, Sputter Coater, Sample Prep


White 436/Glennan 101

Nichole Hoven

Research Engineer- XRD, AFM, OM, Ion Polisher, Nanoindenter


Bingham 320 

Jeffrey Pigott

Executive Director


White 436 

Jennifer Carter

Faculty Director


White 500B


Hours Location

Staffed hours: Monday - Friday, 9:00 am - 5:00 pm    

Case Western Reserve University

10900 Euclid Ave.

Cleveland, OH 44106

Glennan Bld. 101

Location and hours of operation

Links and Resources



Name Role Phone Email Location
Jeffrey Pigott
Executive Director
White 436