ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Case Western Reserve University School of Medicine Small Molecule Drug Development Core is a newly-founded resource on campus for high-throughput screening of drug-like small-molecule libraries. Our recently renovated lab space contains a wide range of automation equipment to facilitate high-throughput screening as well as robust lab infrastructure and ample space to accommodate collaborative efforts with investigators throughout the local research community.
| Hours | Location |
|
10AM - 6PM |
2109 Adelbert Road |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Dr. Yuriy Fedorov |
Core Managing Director
|
216-368-3454
|
yuriy.fedorov@case.edu
|
BRB 747
|
| Dr. Drew Adams |
Core Director
|
216-368-4922
|
drew.adams@case.edu
|