Welcome!
ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The RNA profiling core provides access to expertise and infrastructure for advanced transcriptomic profiling approaches, including Ribosome Profiling (mapping of translating ribosomes) , CLIP (mapping of RNA-protein binding sites), 3'-end profiling (assessing alternative polyadenylation). The Core assists in designing effective transcriptomic profiling experiments, prepares the sequencing libraries, coordinates the Next Generation Sequencing, provides project–specific data analysis and assists in comprehensive data interpretation and presentation.
Contact us directly at RNAcore@case.edu for all consultation, project, and pricing inquiries.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| recruiting |
Core Manager
|
|||
| Joseph Luna |
Core Director
|
216-368-3336
|
joseph.luna@case.edu
|
|
| RNA Profiling Core |
Core Admin
|
RNAcore@case.edu
|
