Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Mouse Models Core of the Cleveland DDRCC provides members with access to a comprehensive set of services and unique mouse models to support in vivo investigations of digestive diseases involving inflammatory and metabolic processes (i.e., inflammatory bowel disease, hepatitis, obesity and metabolic syndromes). These conditions affect millions of individuals in the U.S., and facilitating their study in mouse models will help uncover key pathogenic mechanisms and develop new therapeutic approaches.
The Cleveland DDRCC Mouse Models Core can provide experimental cohorts of SAMP1/YitFc (SAMP) and TNF∆ARE mice and educate, consult, and train DDRCC investigators in the use of various mouse modeling techniques. The core can also provide high-resolution murine video endoscopy with well-validated scoring of intestinal inflammation and colonic tumors and perform stereomicroscopy on murine intestinal tissues and assess inflammation by 3-D stereomicroscopy with assessment of myeloperoxidase activity.
*** All consultation free for DDRCC members ***
| Hours | Location |
|
Monday - Friday 9 AM - 5 PM |
2109 Adelbert Road |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Tracy Krebs, MBA |
Core Manager
|
216-368-6058
|
tracy.krebs@case.edu
|
Biomedical Research Building - Room 523
|
| Fabio Cominelli, MD, PhD |
Co-Director
|
216-844-7344
|
fabio.cominelli@case.edu
|
Biomedical Research Building - Room 524
|
| Alexander Rodriguez-Palacios, DVM, PhD |
Co-Director
|
216-368-8545
|
alexander.rodriguez-palacios@case.edu
|
Biomedical Research Building - Room 525
|
| Service list |
| ► Animal Services (1) | |||
| Name | Description | Price | |
|---|---|---|---|
| Experimental Mouse Cohort |
Breeding and Provision of Experimental Mice (SAMP and TNF∆ARE). Price is per mouse. |
Inquire | |
