ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, November 27th and Friday, November 28th, 2025. We will resume regular U.S. support hours on Monday, December 1st, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT The call for Spring/Summer 2026 SCSAM Student Fellowship Program Proposals is out! For information on how to apply, see: https://engineering.case.edu/
NEC Cost Center
Services Available
Surgical services:
Terminal Procedure Support:
Substance administration:
Tumor monitoring:
Tissue Culture:
| Hours | Location |
|
Monday- Friday 8am - 5pm |
2071 MLK Jr. Dr. |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Dominique Durand |
Core Director
|
216-368-3974
|
dominique.durand@case.edu
|
Wickenden
|
| William Marcus |
Core Manager
|
216-368-3978
|
william.marcus@case.edu
|