ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
NEC Cost Center
Services Available
Surgical services:
Terminal Procedure Support:
Substance administration:
Tumor monitoring:
Tissue Culture:
| Hours | Location |
|
Monday- Friday 8am - 5pm |
2071 MLK Jr. Dr. |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Dominique Durand |
Core Director
|
216-368-3974
|
dominique.durand@case.edu
|
Wickenden
|
| William Marcus |
Core Manager
|
216-368-3978
|
william.marcus@case.edu
|