Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
About Us
The Microfabrication Laboratory (MFL) is part of the Case School of Engineering, and is professionally staffed and managed. We serve investigators from a number of departments within the University as well as external organizations looking for prototype fabrication and R&D services. The MFL is a 5500 sq. ft. class 100 clean room facility that facilitates the fabrication of microelectromechanical systems (MEMS) and other devices. Fabrication equipment used in the measurement, deposition, patterning, etching, and heat treatment of microelectronic devices is available.
Services
Equipment and Technology Photolithography
Metal Deposition
Thin Films Deposition
Etch
Dielectric/Insulators
| Hours | Location |
|
Monday - Friday 8am - 4pm
|
2104 Adelbert Road Bingham Building, Room 320, Case Western Reserve University Cleveland, OH 44106 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nichole Hoven |
Core Manager
|
216-368-0264
|
nichole.hoven@case.edu
|
CWRU, Bingham 320
|
| Chris Zorman, PhD |
Core Director
|
216.368.6117
|
christian.zorman@case.edu
|
CWRU, Nord 500
|
