ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, June 19th, 2026. We will resume regular U.S. support hours on Monday, June 22nd, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

CWRU Misc. Shared Resources

Overview of Services

[ Enter description of service center here ]

Location and hours of operation

Hours Location

[ Replace with hours of operation. ]

[ Replace with building and room number. ]

Links and Resources

  1. [ link or resource # 1. To add a hyperlink, select text and click ]
  2. [ link or resource # 2 ]
  3. [ etc... ]

Contacts

Name Role Phone Email Location
Michael Piccirillo
Core Director
 

 
mxp744@case.edu
 
W175
 
Nichole Thomas
Core Manager
 

 
nmt26@case.edu
 
W175
 
Harleigh Tennant
Core Manager
 

 
hxt339@case.edu
 
W175