Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Engineering Services Fabrication Center - Campus Machine Shop: Transform Your Concepts into Reality
Welcome to CWRU’s Engineering Services Fabrication Center (ESFC)! Your one-stop shop for all fabrication requirements.
The ESFC is part of the Technical Support Services for the Department of Mechanical and Aerospace Engineering, Case School of Engineering.
Our knowledgeable staff are available to assist faculty, staff, students, researchers and personnel associated with Case Western Reserve University.
The staff of the ESFC takes pride in providing the design and fabrication expertise necessary in transforming your concepts into reality. The staff can help develop an original design or assist in the modification of an existing laboratory device. The services of the ESFC are available to faculty, staff, students, and individuals throughout the Case community.
| Hours | Location |
|
Monday - Friday 8AM - 4PM |
2101 Martin Luther King Jr. Drive Olin bldg. room 207 Cleveland, Ohio 44106 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Engineering Services Fabrication Center |
Core Admin
|
216-368-4019
|
esfc@case.edu
|
Olin bldg. room 207
|
| Salvatore Cordaro |
Core Manager
|
216-368-4019
|
salvatore.cordaro@case.edu
|
Olin bldg. room 207
|
